The Customer

A firm of Chartered Accountants based in West Yorkshire. By really getting close to clients they seek to assist them to maximise the potential of their businesses, whilst minimising tax liabilities. They have a dedicated tax department managed by an experienced Chartered Tax Advisor and the department includes a specialist Payroll Bureau.

The Problem

Although our IT systems were stable, we needed to move forward and take advantage of new technology. Our vision of a paperless office required the guidance of BCC to install a new Document Management System and a new IT System to host it. We needed assurance that downtime would be kept to a minimum and that our data would be secured.

The Solution

BCC have been providing both remote and on-site IT support to us for over 5 years, and we have also worked with BCC to improve our technology, and more recently we accepted their proposal to move to a virtual environment. This upgrade was a significant move and although we did offer this out to tender, our decision to stay with BCC was due to our knowledge of their professionalism, strict pricing, and valued expertise. The upgrade was a major success and delivered on-time and within budget. Application testing is now performed on a virtual server with zero impact to our users, and with the added advantage of offsite backups we now have peace of mind and a perfect environment on which to grow.

The Results

From simple every day requests to installing a complete system, BCC are always friendly, approachable and professional. We now have a stable and modern platform and with the peace of mind that our IT is taken care of we can focus on developing our business.